Legal

Terms & Conditions

Last Updated: 24 June 2019

Welcome to CodeWeb. By accessing our website, booking a consultation, purchasing any service, or engaging with CodeWeb in any way, you agree to the following Terms & Conditions.

01Company Information

CodeWeb provides digital marketing, lead generation, advertising, automation, CRM implementation, appointment-setting, reputation management, consulting, and related business growth services for contractors, builders, renovators, and home service businesses.

Throughout these Terms & Conditions, "CodeWeb", "we", "our", and "us" refer to CodeWeb and its representatives.

"Client", "you", and "your" refer to the individual or business engaging with our services.

02Acceptance of Terms

By using our website or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, you should not use our website or services.

03Services

CodeWeb provides business growth infrastructure which may include:

  • Facebook Advertising
  • Google Advertising
  • Landing Page Development
  • CRM Setup & Management
  • Lead Tracking Systems
  • Appointment Booking Systems
  • Follow-Up Automation
  • Reputation Management
  • Lead Reactivation Campaigns
  • Reporting & Analytics
  • Business Consulting

Specific deliverables are outlined in individual client agreements.

04No Guarantee of Revenue

While CodeWeb works to improve lead flow, appointment generation, and business growth, we do not guarantee:

  • Revenue
  • Sales
  • Closed deals
  • Profitability
  • Business growth outcomes

Business performance depends on numerous factors outside our control, including but not limited to:

  • Pricing
  • Sales ability
  • Market conditions
  • Competition
  • Customer demand
  • Service quality
  • Lead response time

Any examples, projections, case studies, or testimonials shown on our website are provided for illustrative purposes only and do not guarantee future results.

05Lead Generation Disclaimer

CodeWeb may generate leads, enquiries, appointments, or opportunities. However:

  • We do not guarantee that every lead will convert into a paying customer.
  • We do not guarantee lead quality beyond reasonable targeting efforts.
  • We are not responsible for client sales performance.
  • We are not responsible for leads that are not contacted or followed up by the client.

06Advertising Spend

Advertising spend is separate from CodeWeb service fees. Advertising budgets are paid directly by the client to the advertising platform, including but not limited to:

  • Meta (Facebook & Instagram)
  • Google
  • Other advertising platforms

CodeWeb does not own, control, or guarantee advertising platform performance. Advertising costs are non-refundable.

07Client Responsibilities

Clients agree to:

  • Provide accurate information
  • Respond to communications promptly
  • Maintain access to required accounts
  • Attend scheduled meetings when required
  • Follow reasonable recommendations
  • Contact leads promptly
  • Deliver services professionally

Failure to do so may negatively impact results.

08Guarantee Policy

Where a specific guarantee is offered, the guarantee is subject to the client:

  • Following all onboarding requirements
  • Maintaining agreed advertising budgets
  • Remaining active throughout the campaign period
  • Providing necessary business information
  • Responding to enquiries and opportunities in a timely manner

CodeWeb reserves the right to determine whether guarantee conditions have been satisfied. Guarantees apply only as specifically stated in writing. Guarantees do not constitute guarantees of revenue, profit, or sales.

09Payment Terms

Unless otherwise agreed in writing:

  • All fees are payable in advance.
  • Monthly services are billed monthly.
  • Late payments may result in service suspension.
  • Failure to pay may result in account termination.
  • All payments are non-refundable unless otherwise required by law.

10Intellectual Property

All website designs, marketing materials, systems, content, software configurations, strategies, graphics, branding elements, and intellectual property created by CodeWeb remain the property of CodeWeb unless otherwise agreed in writing.

Clients receive a license to use approved deliverables for business purposes.

11Confidentiality

Both parties agree to keep confidential information private. Confidential information includes:

  • Business data
  • Marketing strategies
  • Customer information
  • Financial information
  • Internal systems

Neither party shall disclose confidential information without written consent unless required by law.

12Limitation of Liability

To the maximum extent permitted by law, CodeWeb shall not be liable for:

  • Loss of profits
  • Loss of revenue
  • Business interruption
  • Loss of opportunities
  • Indirect damages
  • Consequential damages

Our maximum liability shall not exceed the amount paid by the client to CodeWeb during the preceding three months.

13Third-Party Platforms

CodeWeb may use third-party software, platforms, and services. These may include:

  • Meta
  • Google
  • GoHighLevel
  • CRM systems
  • Email platforms
  • Automation tools

CodeWeb is not responsible for outages, policy changes, account restrictions, suspensions, or issues caused by third-party providers.

14Termination

Either party may terminate services in accordance with any written agreement between the parties. Outstanding fees remain payable upon termination.

CodeWeb reserves the right to suspend or terminate services if a client violates these Terms & Conditions.

15Website Use

Users agree not to:

  • Attempt unauthorized access
  • Disrupt website functionality
  • Upload malicious software
  • Misrepresent information
  • Use the website for unlawful purposes

CodeWeb reserves the right to restrict access where necessary.

16Privacy

Your use of our website is also governed by our Privacy Policy. By using our services, you consent to the collection and processing of information as described in that policy.

17Changes to Terms

CodeWeb reserves the right to modify these Terms & Conditions at any time. Updated terms will become effective upon publication on this website. Continued use of our services constitutes acceptance of updated terms.

18Contact

For questions regarding these Terms & Conditions, please contact:

CodeWeb
Email: codeweb@gmail.com
Website: codeweb.co.za
South Africa